Fulfillment Policy

Last updated [November, 2023]

My Market Automation LLC

Order Processing:

My Market Automation LLC processes orders upon the receipt of a verified transaction from the payment gateway. The processing timeline does not include weekends or public holidays.

Digital Products:

Once a buyer is granted access to a digital product, such as memberships, downloadable resources, or online courses, fulfillment is considered complete. Access is typically provided via a secure link sent to the buyer's email. Customers should ensure the accuracy and receptivity of their email to receive these links.

Service Enrollment:

For services that require scheduling, like webinars or personal consultations, customers will receive an enrollment confirmation along with further instructions at their registered email address.

Access Issues:

If you face any difficulties in accessing digital products or services, please reach out to support at support@mymarketautomation.com. We aim to address access issues within 3 business days.

Cancellation and Refund:

Given the nature of digital content, once access to digital products and services is granted by My Market Automation LLC, they are not eligible for refunds. For cancellations before access is granted, please refer to our Refund Policy.

Orders for physical products may be canceled provided they have not been dispatched. To cancel an order, you must do so before receiving the dispatch confirmation email.

Refunds for physical products are considered on an individual basis in line with our Refund Policy terms.

Delayed Delivery:

If there is a delay in the delivery of physical products beyond the estimated timeframe, please get in touch with us. We will investigate and aim to solve any delivery issues swiftly. Delays outside of our control, such as customs holds, natural calamities, or carrier disruptions, are not the responsibility of My Market Automation LLC.

Product Availability:

Should a product become unavailable post-order, we will inform the customer via email. The customer will have the option to wait for the product to be restocked, select an alternative product, or receive a full refund.

Contact Information:

For questions related to order fulfillment, please contact us at:

Email: support@mymarketautomation.com

Name: Brandon Narain, Founder

Website: www.mymarketautomation.com

This fulfillment policy is exclusively applicable to transactions made through www.mymarketautomation.com and does not extend to transactions or agreements conducted offline or via third-party platforms or services.

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